Gas fireplace and insert service
Gas Fireplace Service and Repair in Wenatchee, WA
A gas fireplace that won't light, keeps shutting off or leaves soot on the glass needs a technician who works on gas appliances every day. Our HVAC technicians clean, check and repair gas fireplaces and inserts, and quote the price before any repair.
- Pilot and ignition repair
- Annual cleaning and safety check
- Price quoted before repairs
Smell gas? Leave first, call second.
Don't flip switches or try to light the fireplace. Get everyone outside, then call 911 or your gas utility from outside the house. Once the gas company has made it safe, we can find and fix the problem.
Time for a service call
Signs your gas fireplace needs attention.
- The pilot light won't stay lit, or won't light at all.
- The igniter clicks but the burner never catches.
- The flame is weak, uneven, or mostly orange instead of blue at the base.
- Black soot builds up on the glass or around the opening.
- The fireplace shuts off on its own after a few minutes.
- The remote or wall switch stopped working.
- A carbon monoxide alarm went off near the fireplace.
Annual service
What a fireplace service visit covers.
A yearly check before the first cold night keeps the fireplace safe and starting reliably.
Burner and logs
Clean the burner, set the logs or media correctly and check the flame pattern.
Pilot and ignition
Clean the pilot assembly and test the thermocouple or thermopile and igniter.
Glass and gaskets
Clean the glass and check the seal that keeps combustion gases out of the room.
Gas and venting
Check connections for leaks and make sure the vent is clear and drafting properly.
From Google reviews
Gas appliance customers.
Gas fireplace and garage heater
“Alpine Aire has worked on both my gas fireplace and garage heater. They are professional and dependable. I recommend them with no hesitation.”
Fall check
“Scheduled a fall maintenance / check up appointment. Tech was on time, polite, and seemed to be knowledgeable.”
Fireplace questions
Gas fireplace FAQ
How often should a gas fireplace be serviced?
Once a year, ideally in early fall before you start using it regularly.
Why does my gas fireplace pilot keep going out?
The most common causes are a dirty pilot, a weak thermocouple or thermopile, or a draft problem in the vent. A technician can test each one and tell you which it is.
What does a fireplace repair visit cost?
The dispatch fee depends on your town and starts at $119 in Wenatchee. A diagnostic fee of $72 to $130 applies, and the technician quotes the repair before starting.
Is soot on the glass dangerous?
Soot means the gas isn't burning cleanly. Stop using the fireplace and have it checked, because poor combustion can also produce carbon monoxide.
If a carbon monoxide alarm sounds, get everyone outside first and call 911.
Fireplace service
Get the fireplace ready for winter.
Tell us your town and what the fireplace is doing. Our office will call to schedule a visit.
Office hours Monday–Friday, 8 a.m.–5 p.m.
- Repair priced before work starts
- Office hours Monday–Friday, 8–5