Ellensburg · Cle Elum · Suncadia

AC Repair in Ellensburg, WA

When the air conditioner quits in the middle of a dry Kittitas Valley summer, our NATE-certified technicians drive over from Wenatchee to fix it. An Ellensburg visit is a $279 dispatch fee plus a diagnostic fee, and you approve the repair price before we start.

Request an AC Repair → Call (509) 436-1178

Want the numbers first? Ellensburg, Cle Elum and Suncadia fees ↓

Part of Alpine Aire's AC service for homes east of the Cascades.

Carrier ductless outdoor unit at a Ronald, WA home during an Alpine Aire AC repair, July 2025
Recent work near you: Ronald No-cool repair, July 2025

Posted fees, 2026

The cost of an AC repair call in Kittitas County.

Each visit is billed as dispatch, plus a diagnostic fee for finding the fault, plus the repair and parts you say yes to.

Ellensburg dispatch

$279

Weekdays during office hours.

Upper county dispatch

$189

  • Cle Elum
  • Suncadia

Evenings, weekends, holidays

$330

After-hours dispatch, plus the diagnostic fee.

Diagnostic: $72, $100 or $130

It depends on whether tracking down the problem takes up to 15, 30 or 60 minutes. Neither the dispatch nor the diagnostic fee is credited toward the repair. AA Comfort Club members pay half the dispatch fee and save 15% on parts and labor, not including gases and filters.

Describe the problem

Three common AC problems, and what causes them.

Telling the office which of these sounds like yours helps the technician arrive with the right parts on the truck, which matters when the drive is an hour.

It runs, but the air isn't cold

Usually a capacitor or contactor at the outdoor unit, a condenser coil caked with dust, or refrigerant lost through a leak.

Tell us: is the outdoor fan turning?

Nothing happens at all

A thermostat fault, a tripped breaker, a failed control board or a safety switch that shut the system down.

Tell us: does the thermostat screen light up?

Frost on the lines or water by the furnace

Restricted airflow, often a dirty filter or coil, or a blocked condensate drain. Turn the cooling off and let it thaw.

Tell us: when was the filter last changed?

Heat pumps cool the same way an air conditioner does, and we repair those as well. Heat pumps in Ellensburg →

Before you book

Simple checks a homeowner can safely make.

  • Thermostat. Cool mode, set below the room temperature, fresh batteries if it uses them.
  • Breakers. Reset a tripped AC or furnace breaker one time only. A second trip means leave it off and call.
  • Filter. If you can't see light through it, swap it and give the system an hour.
  • Outdoor unit. Clear away grass, leaves and anything the wind has piled against it.

Please don't

  • Open the outdoor unit's electrical panel or touch the wiring
  • Add refrigerant or use a store-bought recharge kit
  • Keep running a system that's iced up or tripping breakers

Local conditions

Ellensburg wind is hard on an outdoor unit.

What the wind brings

Steady wind drives dust, seed fluff and dry grass into condenser fins. A clogged coil can't release heat, so the compressor works harder on the hottest afternoons, which is when it's most likely to give out.

How to stay ahead of it

A $179 tune-up before summer, a filter change every month or two in dusty weather, and a clear zone around the outdoor unit. The AA Comfort Club, $300 a year per system or $25 a month, includes a spring and a fall visit.

If your AC still runs on R-22

We no longer use R-22, and it is no longer produced. We can diagnose the system, and if it needs refrigerant we'll price a replacement AC and a heat pump so you can choose. AC installation in Ellensburg →

Start to finish

What to expect from an Ellensburg repair visit.

Your visit, step by step
1
Book it

Call or send the form. We schedule the trip over from Wenatchee and confirm the dispatch fee for your town.

2
Diagnose it

The technician tests the thermostat, outdoor unit, indoor coil and airflow until the fault is found.

3
Approve it

You get the repair price before any work starts, and you decide.

4
Fix and confirm

We repair it and run the system until the vents blow cold. If a part has to be ordered, we tell you the expected wait and come back when it arrives.

Reviews and recent work

What a good AC repair looks like to our customers.

4.8

4.8-star average across 588 Google reviews as of Oct. 20, 2026

Read them on Google →

GOOGLE REVIEW · ★★★★★

“The technician arrived on time, explained everything clearly, and worked efficiently to get my air conditioner running perfectly. They even checked for potential issues to prevent future problems, which I really appreciate.”
Danielle L. · July 2025

GOOGLE REVIEW · ★★★★★

“I had Alpine come out to take a look at the AC unit that was not working correctly at my 90 year old Grandmothers house. Frankie Bastidas arrived right on time, performed great work, was very professional, and communicated what he was doing every step of the way!”
Blake P. · August 2025

GOOGLE REVIEW · ★★★★★

“Alpine staff ordered the part as soon as I confirmed the estimate, and told me they expected a 2-3 week wait for it to arrive... Everyone, from the phone service and ordering department to Alex were prompt, responsive, polite, and efficient,doing exactly what they promised with no unexplained delays.”
Max G. · July 2026
Whole Carrier ductless outdoor unit at a Ronald, WA home, July 2025, during an Alpine Aire AC repair

A no-cool repair in Ronald

Completed
July 2025
What was wrong
The air conditioning stopped cooling
What we did
Tested the Carrier ductless outdoor unit on site, quoted the repair price before any work, and completed the job

This repair was in Ronald, in Upper Kittitas County past Cle Elum, not in Ellensburg: we don't have an Ellensburg AC repair with a photo to show yet. We make the same no-cool calls in Ellensburg, Cle Elum and Suncadia. In July 2025 a homeowner in Ronald called because the air conditioning had stopped cooling. Our technician tested the Carrier ductless outdoor unit on site, and quoted the repair price before any work started. The job was completed, and the photo shows the unit at that visit.

Kittitas County questions

AC repair questions from Ellensburg homeowners.

How much is an AC repair visit in Ellensburg?

The weekday dispatch fee is $279 in Ellensburg and $189 in Cle Elum and Suncadia. A diagnostic fee of $72, $100 or $130 is added depending on time. The repair and any parts are priced separately, and you approve that price first.

Do you really come all the way to Ellensburg?

Yes. Ellensburg is about an hour's drive from our Wenatchee shop, and we serve Ellensburg, Cle Elum and Suncadia for repairs, tune-ups and new systems.

Is there after-hours AC repair in Ellensburg?

Yes. Our after-hours emergency service covers Ellensburg. After 5 p.m., on weekends and on holidays the dispatch fee is $330, plus the diagnostic fee.

My AC is freezing up. What should I do?

Turn the cooling off so the ice can melt, and check the filter. Ice usually means poor airflow or low refrigerant. If it freezes again after a fresh filter, schedule a repair visit.

Will a utility rebate help pay for an AC repair?

No. We don't know of any utility rebate for AC repairs or for an air conditioner-only system. City of Ellensburg electric customers with electric space heat may qualify for city heat pump or ductless rebates, so check with the city first if you're thinking about replacing the system.

What does an AC tune-up cost?

A tune-up is $179. Booking it in spring, before the first hot week, gives time to fix anything it turns up.
  • NATE-certified technicians
  • Repair price approved before work begins
  • We install Carrier, Lennox, Bosch, Mitsubishi and other brands
Air conditioning installation in Ellensburg Heat pumps in Ellensburg Towns we serve

Ellensburg AC repair

Get your Ellensburg AC looked at.

Let us know the town and what the system is doing. The office will call back to schedule.

$279 Ellensburg dispatch
$189 Cle Elum & Suncadia
$330 After hours
Call (509) 436-1178

Office hours Monday–Friday, 8 a.m.–5 p.m.

Prefer to book online? Schedule your Ellensburg AC repair. Weighing a new system instead? Estimates for a new system are always free, and you can see instant heat pump prices online. Up in the mountains? See heating and cooling in Suncadia and Cle Elum.

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